Valued customer support

 

Customer satisfaction is core to our value. 

We don't do what we do for the awards, but the recognition of our effort Is greatly appreciated, as this validates that we're doing the right things to maximise the value that we deliver to our customers.

Awards

Customer satisfaction is a continuous process.

Customer Satisfaction is a critical part of our value proposition and an area for continuous investment. This requires continual effort and innovation across all areas of the business. We look forwards to ongoing close collaboration with all our customers for the benefit of all.

 

Sustainability performance

“By presenting this [2020] gold award, Philips recognizes and congratulates you with the improvements you have made in your sustainability performance. This continued support enables us to live up to our commitment to make the world healthier and more sustainable.” Marco Baren, Head of Supplier Sustainability, Philips.

Quality
Commitment

The Dyson 2023 Quality Award is a strong endorsement of Saloms ‘overall quality culture and performance’. Full article: https://www.salomeurope.com/news/salom-wins-dyson-quality-award

The Panasonic "Outstanding Supplier Award" of 2018 was based on our LEAN practices, providing competitive cost, quality, and on-time delivery performance.

Salom wins the 2016 Dyson LEAN Award on June 16, 2016, for continued LEAN improvements returning consistent customer value.

Service Excellence

Panasonic Networks multiple Supplier Appreciation Awards for 'exceptional performance, unwavering commitment to quality and exemplary service'. Full article: https://www.salomeurope.com/news/salom-goes-the-extra-mile

The Panasonic "Best Cost Innovation Award" of 2019 recognised Salom system design efforts to cost down PSU solutions.

Lenovo “Best Innovation Award” provided on May 17, 2016, recognized Salom support in creating the first USB-PD in-box smart charger with proprietary charging algorithm software.

 

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